Privacy Policy

Overview

AI-Soft ("AI-Soft," "we," "us," or "our") builds and operates AI agents for businesses. This policy explains what information we collect when you visit ai-soft.us or work with us, how we use it, and the choices you have. It applies to this website and to the AI agents we deploy on a client's behalf, to the extent those agents process personal information.

Information We Collect

We collect information in a few ways:

• Information you give us directly — your name, email, phone number, company, and anything you tell us about your business when you request a free AI assessment, fill out a contact form, or talk with our team (including our AI agent).
• Information collected automatically — standard technical data like your IP address, browser type, device information, and pages visited, collected through cookies and similar technology when you browse our site.
• Information processed on a client's behalf — when we deploy an AI agent inside a client's business, that agent may handle personal information belonging to the client's own customers or staff. In that case, the client is the data controller and we act as a processor, under the terms of our agreement with them.

How We Use Your Information

We use the information we collect to respond to assessment requests, scope and deliver our services, operate and improve the site and our agents, communicate with you about your account or project, and meet legal and security obligations. We do not sell your personal information.

Cookies & Similar Technology

We use a limited set of cookies to keep the site running smoothly and to understand how it's used. You can control cookies through your browser settings; disabling them may affect how parts of the site work.

How We Share Information

We share information with service providers who help us run our business (hosting, email delivery, scheduling, and similar tools), and we may disclose information if required by law or to protect our rights, users, or the public. We do not share your information with third parties for their own marketing purposes.

Data Security

We use reasonable technical and organizational measures to protect the information we hold. No system is completely secure, so we can't guarantee absolute security, but we work to keep your data safe and to limit access to what's needed.

Your Rights & Choices

Depending on where you live, you may have rights to access, correct, or delete your personal information, or to object to certain uses of it. To make a request, contact us using the details below.

Children's Privacy

Our site and services are intended for businesses and are not directed to children. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this policy from time to time. If we make material changes, we'll update the date at the top of this page.

Contact Us

Questions about this policy? Reach us at support@cityscoop.us or 510-851-9297.